Terms of Service

1. This agreement

These Terms of Service ("Terms") are a binding agreement between you and Liam Kittok ("TERM", "we", "us"), governing your use of the TERM software and website at https://www.term.business (the "Service").

By creating an account, connecting an accounting system, or using the Service, you accept these Terms. If you are accepting on behalf of a company, you confirm you are authorized to bind that company, and "you" means that company.

If you do not accept these Terms, do not use the Service.

2. What the Service does

TERM is a control layer over accounting activity. It reads transaction and vendor data from an accounting system you connect, organizes it, identifies recurring commitments and upcoming renewals, and prepares suggestions for you to approve or reject.

TERM is not your book of record. Your accounting system remains authoritative. TERM does not replace it, reconcile it, or file anything on your behalf.

• Categorization suggestions are suggestions. Nothing is written back to your accounting system unless you approve it.
• Recurring spend and renewal detection is inferred from patterns in your data and may be incomplete or wrong.
• The Service does not cancel, renew, or renegotiate any contract with a third-party vendor on your behalf.

3. Not professional advice

TERM is software, not an accountant, bookkeeper, auditor, tax preparer, attorney, or financial adviser. Nothing produced by the Service is accounting, tax, legal, investment, or financial advice.

You are responsible for the accuracy of your books and for any filing, reporting, or contractual decision you make. Review the Service's output before you rely on it, and consult a qualified professional where that is appropriate.

4. Accounts and eligibility

You must be at least 18 years old and capable of forming a binding contract. The Service is intended for business use, not for personal or household purposes.

• You are responsible for everything that happens under your account.
• Keep your credentials confidential and tell us promptly if you believe your account has been compromised.
• You must give accurate account information and keep it current.

5. Connecting your accounting system

Connecting an accounting system such as QuickBooks Online authorizes us to access that company's data through the provider's API, using the permissions you grant during that provider's consent flow.

• You confirm you are permitted to connect that company and to let us process its data.
• Access is read-only in normal operation. Write access is exercised only to apply a change you have explicitly approved.
• You can disconnect at any time from within the Service or from the provider. On disconnection we stop accessing new data.
• We are not responsible for the availability, accuracy, or behaviour of the provider's API.

6. Subscription and billing

Paid plans are billed monthly in advance. Plan prices are those shown on the pricing page at the time you subscribe.

• There is no free trial. Your first month is charged when you complete checkout, and monthly thereafter.
• Your subscription renews automatically each month until you cancel.
• Cancel at any time. Cancellation stops future renewals; it takes effect at the end of the period you have already paid for.
• Except where required by law, payments already made are non-refundable, including for partial periods.
• We may change prices on notice. Changes apply from your next billing period, never retroactively.
• Fees exclude taxes. You are responsible for any applicable tax other than tax on our income.

Payments are processed by our payment provider. We do not receive or store your full card number.

7. Acceptable use

You agree not to:

• Upload or connect data you do not have the right to process.
• Attempt to access another customer's data, or any part of the Service you have not been granted access to.
• Probe, scan, or test the vulnerability of the Service without our prior written permission.
• Reverse engineer, decompile, or attempt to derive source code, except where that restriction is unenforceable by law.
• Resell, sublicense, or provide the Service as a service bureau to third parties without our written agreement.
• Use the Service to build a competing product, or to scrape it at scale.
• Interfere with the operation of the Service, or place unreasonable load on it.

8. Your data

As between you and us, you own the data you connect or submit. You grant us a limited licence to host, process, transmit, and display it solely to operate and support the Service for you, and to comply with law.

We do not sell your data. How we handle personal information is described in the Privacy Policy, which forms part of these Terms.

You are responsible for keeping your own records. The Service is not a backup of your accounting system.

9. Our intellectual property

The Service, including its software, design, and content, is owned by Liam Kittok and protected by intellectual property law. Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable right to use the Service during your subscription.

We reserve all rights not expressly granted. Third-party names and logos shown in the Service are the property of their owners and do not imply partnership or endorsement.

10. Feedback

If you send us suggestions or feedback, we may use them without restriction or obligation to you. Do not send us anything you consider confidential.

11. Third-party services

The Service depends on third parties for authentication, hosting, payments, and accounting data. Your use of those services is governed by their own terms. We do not control them and are not responsible for their acts, omissions, outages, or changes to their APIs.

12. Availability and changes

We aim to keep the Service available but do not guarantee uninterrupted operation. We may modify, suspend, or discontinue features. Where a change materially reduces functionality you are paying for, we will give reasonable notice.

13. Disclaimer of warranties

To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranty of any kind, whether express, implied, or statutory, including any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement.

We do not warrant that the Service will be error-free, that suggestions will be accurate, or that it will detect every recurring charge or renewal. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

14. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, even if advised of the possibility.

Our total aggregate liability arising out of or relating to the Service is limited to the amount you paid us in the twelve months immediately before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

15. Indemnification

You will defend and indemnify us against third-party claims arising from your data, your use of the Service in breach of these Terms, or your violation of law or of another party's rights. We will notify you of any such claim and let you control the defence, with our reasonable cooperation.

16. Suspension and termination

You may stop using the Service and cancel at any time. We may suspend or terminate access if you materially breach these Terms, if required by law, or if your use poses a security or operational risk. Where practical, we will give notice and an opportunity to correct the problem.

On termination your right to use the Service ends. Sections that by their nature should survive — ownership, disclaimers, liability limits, indemnity, and governing law — survive.

17. Changes to these Terms

We may update these Terms. If a change is material we will give reasonable advance notice, by email or in the Service. Continuing to use the Service after a change takes effect means you accept the updated Terms. The date at the top of this page shows when it last changed.

18. Governing law and disputes

These Terms are governed by the laws of the State of Minnesota, United States, without regard to its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Minnesota.

If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it.

19. Contact

Questions about these Terms: support@term.business.